This product is eligible for free return and full refund:
Send a return request within 30 days via email to sav@rid-up.fr indicating your order number.
Within 2 working days, you will receive a tranport prepaid voucher valid for 7 days (without any justification being requested). You will be fully refunded (including if the pair has been used) on the card used for payment within 2 working after receipt.